FAQ

Frequently Asked Questions

What makes X-Sight Music the best choice?
We have been in business since 1984 and are able bring our experience from thousands of shows to your one special event. We are not a fly-by-night, budget, or weekend-warrior company. Entertaining you and your guests is what we do. This requires us to use only state-of-the-art sound & lighting systems and update our pure digital music library weekly. From Wedding Receptions to Corporate Events our care and concern for your special event is second only to your own.

Is the price the same for any event?
We understand that each and every event is unique, and one rate does not fit all, therefore we have developed price packages that are designed to perfectly accommodate your needs. Our price package’s consider the amount of sound & lighting equipment needed, location of the event, known times of the event, and many other details, all customized for you to ensure the highest rate of success.

How far will you travel?
Our location puts us at a tremendous advantage. X-Sight Music serves Indiana, Michigan, Ohio, Illinois, and Kentucky. Including city’s of: Chicago, Cincinnati, Indianapolis, Detroit, Louisville.

Are you insured? Blog: Why does my DJ need Liability Insurance
X-Sight Music carries a one million dollar ($1,000,000.00) liability policy on each DJ. To this day we have never needed it, but for life’s unforeseen moments it is a tremendous assurance to our client’s, other vendors, and ourselves. Plus all of our equipment is fully insured.

Is setup time included?
You never have to pay for setup or teardown time. We arrive about an hour prior to the scheduled start time, long before your first guests arrive. After your event, we teardown and are typically loaded in about 30-45 minutes, leaving the facility in the exact condition when we arrived.

How soon should we book?
Some of the most popular dates book as early as one year or more in advance, however most book about 9 to 12 months ahead. While others remain open until the final moment. We recommend reserving your date as soon as possible but if you decide to have entertainment at the last minute or worse your DJ cancels, it is still worth it to check our availability.

What is the deposit and when is the final payment due?
We require a 50% deposit along with a signed contract to reserve the date for your event. The balance is due at the end of your event. We will gladly accept personal checks, money orders, cash or any combination thereof. We also accept most major credit cards.

Do you take breaks?
Our services are non-stop! From the scheduled start time until your event is complete, the music is uninterrupted. Unlike bands that must stop and rest, we continue to play straight through your event.

Can we request the music to be played at our event?
Of course! You may decide what is played entirely, leave the selection completely up to us, or any combination in between. Keeping the dance floor packed is influenced by many factors, including the order and style in which the songs are played, they way songs are mixed together, and the DJ interaction… not just what songs are played. We recommend that you provide us with a “Love it” list and a “Like it” list. This combination will allow plenty of room for guest request and DJ selections.

Can we have a “do not play” list?
Yes, we understand that you would not want to hear a song you and your “ex” danced to. Any specific songs or types of music that you do not want to hear should go on your “Hate it” list. Rest assured that if a guest requests a song that is on this list, it will not be played.

What if we want a song that you don’t have?
The answer to this is a point that sets us apart from most DJ companies. Although we carry over 20,000 songs with us and have a music library archive in excess of 50,000 tracks it is possible that you will request a song that you remember from years ago that we may not have. However, if you request a song or songs in advance (3-4 weeks), we will go to any lengths to find your selections. Over the years we have developed many contacts in the recorded music industry and will use them to find that rare song that you remember from years ago. If it was ever recorded, we will make every effort to find it and get it for your event… Guaranteed!

How loud do you play the music?
One of the highest complaints of DJ’s and bands is that they play the music too loud. It doesn’t have to be that way! Using only the highest quality equipment and possessing skilled knowledge of sound system reinforcement we have the know-how and technical capabilities to evenly cover your venue from background (cocktail and dinner) music to dance time, all the while maintaining a comfortable sound level for guests conversations and interaction outside the dance floor area. Remember music should be heard and felt with clean rich sound, fulfilling all the dynamic depths that the artist intended, not flat and loud so that your hearing goes numb.

Do you carry backup equipment?
We offer the highest level of dependability to you on your special day.  All essential equipment is operated in pairs allowing the second unit to take over, just in case the primary piece fails to perform properly. We have always believed in using only the highest quality in sound equipment available and providing our equipment with routine maintenance to ensure quality, dependability, and reliability.

Do you hang any banners or other advertisement?
Absolutely not. Your special event is not our promotional opportunity. The tackiest thing for a DJ to do is to hang a huge banner, taking away from the elegant theme you carefully created. We do appreciate referral business and place a small stack of business cards on our table with our equipment.

How interactive are your DJs?
We let you decide on the level of interaction from our DJs. We can be conservative to outgoing. Normally, we are only as interactive as necessary to insure your guests have a great time. You will never hear any of our DJs screaming, yelling,  or singing over the microphone. Guests will quickly grow tired of this type of embarrassing behavior. Most of our private events call for a conservative, skilled emcee who uses the microphone sparingly. We are Professional DJs, the spotlight stays on the Guests of Honor.

Can we choose our DJ?
Yes, our clients may choose their DJ or we will assign the DJ we feel will best serve the clients event.  Assignment is subject to schedule availably.

Is tipping/gratuity expected by the DJ?
You will never see a tip jar on our table. Tipping or gratuity is not expected, only appreciated. If you feel the DJ has exceeded your expectations and wish to tip, we will accept it as the utmost compliment.

Should we feed the DJ?
It is your choice to include the DJ in meals. With setup and teardown we will often be at events for 6-8 hours, please just let us know in advance. This way we can make any other arrangements we may need. If you do include us, we suggest to not include us in your meal count since 1 or 2 guests usually will not show.

Are you a member of any professional organizations?
We are proud members of numerous organizations that promote professionalism and ethics in business, such as the National Association of Mobile Entertainers. We are also members of local Chamber of Commerce and Rotary.